ODEL

Consulting solutions

Toward clearer vision, sharper decisions, and effective transformation

At ODEL we deliver consulting that helps you understand the challenges, explore the improvements, and build practical models that enable strategic and operational targets with greater efficiency and effectiveness

Opening quoteTo keep pace with rapid shifts in business environments, and the growing need for more efficient, effective models, we work at ODEL to deliver consulting solutions that help analyse challenges, identify improvement opportunities, and build clear engines for development and transformation.Closing quote

Business transformation

We support our partners in hitting their transformation ambitions by developing strategies, operating models, services, and experiences that fit the shifts around them, and that are more able to achieve efficiency, effectiveness, and growth

Institutional transformation

We support our partners in reaching the highest levels of institutional maturity, so they can reassess processes, systems, and operating models. We focus on the institutional and internal side of the organisation

Organisational development

Our consulting services

Our consulting ties vision to delivery — through concepts, methods, models, and initiatives that raise the efficiency of the work, improve the quality of the experience, and strengthen the ability to hit strategic and operational targets

Business transformation

We help organizations rebuild their operating system so it is more efficient, more flexible, and more sustainable

Strategy and transformation plans
Strategy, transformation plans, and delivery initiatives that set priorities, steer resources, and hit the targets.
Operating-model design
Measure and analyse the models in use, then develop more efficient, sustainable ones that raise value for beneficiaries and partners.
Customer and beneficiary experience
Measure customer and beneficiary journeys, read the improvements, and design experiences that are smoother and closer to what people need and expect.
Enablers for digital transformation
Find the digital opportunities and build a roadmap that ties the work, the services, the technology, and the operating models to a transformation that can be delivered and measured.
Opportunity studies and major initiatives
Analyse high-impact opportunities, test their feasibility, then turn them into major initiatives that can be delivered through concepts, activation plans, and impact measures.

Institutional transformation

We help our partners raise institutional maturity by developing operating models, improving procedures, building organisational frames, and standing up quality and performance systems.

Operating-model development
Design and develop operating models that make roles, responsibilities, ways of working, and the relationships between functions clear — so the work is readable and delivery is more efficient
Organisational development
Review and develop structures, roles, authorities, and governance models so strategy and institutional capability stay aligned
Process improvement
Analyse, document, and re-engineer procedures to cut waste, simplify the steps, and raise the quality of outputs and services
Quality and institutional excellence
Build quality and excellence frames and the mechanisms of continuous improvement, so commitment rises, performance improves, and outputs stay reliable
Performance measurement and indicators
Develop performance systems, design the indicators, and build follow-up and evaluation mechanisms that support the decision and continuous improvement

Our clients

Real Estate General Authority
Ministry of Human Resources and Social Development
Social Development Bank
National Center for Non-Profit Sector
Ministry of Tourism
Economic Cities and Special Zones Authority
Bureau of Experts at the Council of Ministers
Ministry of Justice
Public Investment Fund
Saudi Red Sea Authority
Saudi Ports Authority - Mawani
Transport General Authority
Takamol
Elm
Ministry of Health
General Authority for Awqaf
Tanmiah
General Court of Audit
Riyadh Infrastructure Projects Center

Our partners

Client 1
Client 2
Client 3
Client
OpenAI
Anthropic

[ We read. We design. We enable. ]

A deep reading of the challenges and the opportunities

We start from a precise reading of the context, an analysis of the current state, and an understanding of the challenges and the improvements before we build any concept or recommendation.

[ From recommendation to impact ]

Practical solutions that can be delivered

We design the consulting outputs so they help you move from the study to the application, from the idea to the initiative, and from the initiative to the impact.

[ A clearer business transformation ]

Consulting tied to digital and operations

ODEL consulting sits with the digital and operational solutions, so concepts and models can become digital products or operational services that can actually be stood up.

[ Measurable institutional maturity ]

A focus on efficiency and effectiveness

We judge the quality of a solution by how much it raises the efficiency of the work, improves the quality of the outputs, and strengthens the ability to hit the targets.

[ Consulting connected to delivery ]

A flexible method matched to the need

We develop our solutions around the nature of each challenge and the maturity of the entity, so the outputs match the real need and the organisational and operational context.

Read

ODEL Ideas

We share knowledge, read the trends, and show the work that helps institutions build more effective consulting solutions.

When the Service Knows What You Need Before You Ask

Customer experience

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10 minutes read

When the Service Knows What You Need Before You Ask

One of the long-standing goals of service design has been to make it easier for people to get what they need. To reduce steps and time, avoid asking for information we already have, and deliver services with minimal searching, waiting, and effort. But what if we could go further? What if we didn’t wait for people to request the service at all?

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Cognitive Biases and Their Relationship to Organizational Transformation and Excellence – Part Two

Institutional transformation and excellence

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5 minutes read

Cognitive Biases and Their Relationship to Organizational Transformation and Excellence – Part Two

People are at the heart of everything. Organizational transformation and excellence projects are part of that everything. Therefore, people are at the heart of organizational transformation and excellence projects. (A bias toward people, just kidding!)

Read more